Quality Assurance

GRG Quality Assurance Program

We created a Quality Assurance Program to ensure that we provide the highest level of service to our clients. We use a five-step project management lifecycle to deliver consistency in processes and procedures while also minimizing risks and issues:

  1. INITIATE – Identify sponsor, project manager, and key team leads; hold kick-off meeting; develop project charter
  2. PLAN – Confirm scope: develop project, quality, and communication plans
  3. EXECUTE – Coordinate people and resources; execute to plan; and adjust as necessary
  4. CONTROL – Manage scope, issues, risks, budget, resources, change, quality, procurement, communication
  5. CLOSE – Ensure client satisfaction; quantify measurements; and summarize results

Learn more about our healthcare compliance programs

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